SHIPPING POLICY
We offer shipping to all domestic destinations. Shipping rates vary depending on the destination and the shipping method you choose.
Domestic Shipping
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Shipping within the United States is based on the size and weight of the items being shipped.
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We offer two shipping methods for domestic orders:
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First Class Mail: Typically takes 3-5 business days for delivery.
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Priority Mail: Typically takes 1-3 business days for delivery.
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International Shipping
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Currently we do not offer international shipping.
Order Processing Time
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All orders are processed within 1-2 business days of being placed.
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Once your order is processed, it will be shipped out the same day or the next business day.
Shipping Restrictions
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We cannot ship to P.O. Boxes or APO/FPO addresses.
Lost or Damaged Packages
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If your package is lost or damaged in transit, please contact us immediately.
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We will work with the shipping carrier to investigate the matter and file a claim for a refund.
Tracking Information
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Once your order has shipped, you will receive an email with tracking information.
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You can also track your order online by visiting our website and entering your order number.
RETURN POLICY
We offer a 10-day return and refund policy. If you are not satisfied with your item for any reason, you can return it for a full refund.
To return an item, please follow these steps:
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Contact us within 10 days of your purchase to request a return.
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Provide us with your order number and the reason for your return.
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Ship the item back to us at your own expense.
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Once we receive the item, we will process your refund within 10 business days.
Please note that the following items are not eligible for return or refund:
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Items that have been used or damaged
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Items that are not in their original packaging
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Items that were purchased on sale
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Items that were custom
We also do not offer refunds for shipping costs.
If you have any questions about our return and refund policy, please contact us at rich@1225christmaslane.com.
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PAYMENT METHOD
We accept the following payment methods:
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Credit cards: Visa, Mastercard, American Express, and Discover.
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PayPal: You can pay with your PayPal account or your credit card.
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Apple Pay: Pay with your Apple device using Touch ID or Face ID.
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Google Pay: Pay with your Android device using your fingerprint or facial recognition.
We also accept payments by cash, check or money order.