Velvet Cross Medallion Ribbon

Thank you for shopping at 1225 Christmas Lane!

We want you to be happy with your purchase, so we offer a 10-day return and refund policy. If you are not satisfied with your item for any reason, you can return it for a full refund.

To return an item, please follow these steps:

• Contact us within 10 days of your purchase to request a return.
• Provide us with your order number and the reason for your return.
• Ship the item back to us at your own expense.
• Once we receive the item, we will process your refund within 10 business days.

Please note that the following items are not eligible for return or refund:

• Items that have been used or damaged
• Items that are not in their original packaging
• Items that were purchased on sale
• Items that were custom

We also do not offer refunds for shipping costs.

If you have any questions about our return and refund policy, please contact us at rich@1225christmaslane.com.

Thank you for your understanding!

Thank you for shopping at 1225 Christmas Lane!

We offer shipping to all domestic destinations. Shipping rates vary depending on the destination and the shipping method you choose.

Domestic Shipping

• Shipping within the United States is based on the size and weight of the items being shipped.
• We offer two shipping methods for domestic orders:
  • First Class Mail: Typically takes 3-5 business days for delivery.
  • Priority Mail: Typically takes 1-3 business days for delivery.

International Shipping

• Currently we do not offer international shipping.

Order Processing Time

• All orders are processed within 1-2 business days of being placed.
• Once your order is processed, it will be shipped out the same day or the next business day.

Shipping Restrictions

• We cannot ship to P.O. Boxes or APO/FPO addresses.

Lost or Damaged Packages

• If your package is lost or damaged in transit, please contact us immediately.
• We will work with the shipping carrier to investigate the matter and file a claim for a refund.

Tracking Information

• Once your order has shipped, you will receive an email with tracking information.
• You can also track your order online by visiting our website and entering your order number.

Thank you for your understanding!